This agreement applies as between you, the User of this Website and Mulberry House Professional Group Limited (a company registered in England and Wales with number 9113523), the owner of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 10 and 13 – 23 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3, 11 and 12 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
|“Account”||means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;|
|“Content”||means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;|
|“Facilities”||means collectively any online facilities, tools, services or information that Mulberry House Professional Group Limited makes available through the Website either now or in the future;|
|“Services”||means the services available to you through this Website;|
|“Payment Information”||means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;|
|“Premises”||Means Our place of business located at Mulberry House, 62 Vistula Crescent, Haydon End, Swindon SN25 1QE, United Kingdom|
|“System”||means any online communications infrastructure that any of the companies in the Mulberry House Professional Group makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;|
|“User” / “Users”||means any third party that accesses the Website and is not employed by any of the companies in the Mulberry House Professional Group Limited and acting in the course of their employment;|
|“Website”||means the website that you are currently using: www.mulberryhousegroup.com and any sub-domain of this site. unless expressly excluded by their own terms and conditions; and|
|“We/Us/Our”||means Mulberry House Professional Group Ltd a company registered in England under 9113523 of Mulberry House, 62 Vistula Crescent, Haydon End, Swindon SN25 1QE, United Kingdom; together with all its subsidiary and group companies for the time being,|
2. Age Restrictions
Persons under the age of eighteen years should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions do not apply to customers procuring Services in the course of business if you are a business customer please consult Our business terms and conditions located here.
4. Intellectual Property
1.1 ) Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of <<insert business name>>, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
1.2 ) Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
5. Third Party Intellectual Property
1.1 ) Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
1.2 ) Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
7. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Mulberry House Professional Group Limited or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
8. Use of Communications Facilities
1.1 ) When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
1.a.2 ) You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
1.a.3 ) You must not submit Content that is intended to promote or incite violence;
1.a.4 ) It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
1.a.5 ) The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
1.a.6 ) You must not impersonate other people, particularly employees and representatives of Mulberry House Professional Group Ltd, any of our subsidiary or group companies, or Our affiliates; and
1.a.7 ) You must not use Our System for unauthorised mass-communication such as “spam” or “junk mail”.
1.2 ) You acknowledge that Mulberry House Professional Group Ltd reserves the right to monitor any and all communications made to Us or using Our System.
1.3 ) You acknowledge that Mulberry House Professional Group Ltd may retain copies of any and all communications made to Us or using Our System.
1.4 ) You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
1.1 ) In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
1.a.2 ) you have permission to submit Payment Information where permission may be required; and
1.a.3 ) you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
1.2 ) It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
1.3 ) If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced.
1.4 ) When choosing your username you are required to adhere to the terms set out above. Any failure to do so could result in the suspension and/or deletion of your Account.
10. Termination and Cancellation of Accounts
1.1 ) Either Mulberry House Professional Group Ltd or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
1.2 ) If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
11. Services, Pricing and Availability
1.1 ) Whilst every effort has been made to ensure that all general descriptions of Services available from Mulberry House Professional Group Ltd correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 11.1.10 for incorrect Services.
1.2 ) We neither represent nor warrant that such Services will be available at all times.
1.3 ) All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
1.4 ) No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email.
1.5 ) Order confirmations under sub-Clause 11.1 will be sent to you before the Services begin and shall contain the following information:
5.a.2 ) Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
5.a.3 ) Relevant times and dates for the provision of the Services;
1.6 ) If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances.
1.7 ) Payment for the Services shall be taken via payment method notified to you before order confirmation.
1.8 ) Provision of Services shall commence as indicated in the order confirmation. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 12, will be affected.
1.9 ) Mulberry House Property Group Ltd shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
1.10 ) In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake.
1.11 ) Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
12. Cancellation of Orders and Services
1.1 ) If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Us and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 12.1.2.
1.2 ) As specified in sub-Clause 11.1.8, if the Services are to begin within the cooling off period you are required to make an express request to that effect. This request forms a normal part of the ordering process. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
2.a.2 ) If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing.
1.3 ) Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
14. How We Use Your Personal Information (Data Protection)
1.1 ) All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
1.2 ) We may use your personal information to:
2.a.2 ) Process your payment for the Services; and
2.a.3 ) Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
1.3 ) In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
1.2 ) We will not pass on your personal information to any other third parties without first obtaining your express permission.
1.1 ) We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
1.2 ) No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
1.3 ) No part of this Website is intended to constitute a contractual offer capable of acceptance.
1.4 ) Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
16. Changes to the Facilities and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to
17. Availability of the Website
1.1 ) The Website is provided “as is” and on an “as available” basis. We give no warranty that the Website or Facilities will be free of defects and / or faults. To the maximum extent permitted by law We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
1.3 ) We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
18. Limitation of Liability
1.1 ) To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
1.2 ) Nothing in these Terms and Conditions excludes or restricts Our liability for death or personal injury resulting from any negligence or fraud on the part of Us
1.3 ) Nothing in these Terms and Conditions excludes or restricts Our liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
1.4 ) In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
19. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
120. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
21. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Us
1.1 ) All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to . Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
23. Law and Jurisdiction
These Terms and Conditions and the relationship between you and Us shall be governed by and construed in accordance with the Law of England and Wales and We and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.